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Troubleshooting surface issues and avoiding steel jams

Possible reasons and solutions for production issues like scratches, burrs, and smeared or faint print

Guidance for fixing issues that come in regular production checks.

Troubleshooting scratches, burrs, smearing and other issues

Some stick surface issues are commonly due to steel rubbing against a part of the roll-former. The solution may depend on where you see the scratching, burrs, or smeared ink.

Scratching... May indicate... Possible solution
Across flange General rubbing Increase lubrication
Along flange Steel rubbing side of swage Check flanges are square
Steel rubbing side of shear Check flanges are square and adjust shear infeed rollers
On web top (i.e., flanged side)  Steel too high in swage

Lower swage infeed roller and/or raise swage assembly

On web bottom (i.e., "flat" side)
Steel too low in swage Raise assembly infeed roller or lower assembly
Steel too low in shear
Other issues... May indicate... Possible solution
Burred stick edge A blunt/worn shear blade Change shear blade
Incomplete hole punch Blunted or worn tool Change tool in toolblock

Jagged hole punch edge

 Irregular hole shape
Smeared ink Too much lubricant Decrease lubrication

Adjusting lubrication

A stick should have an even, wet layer of lubricant when ejected from the Outfeed.

If a stick is... Do this...
Too dry

Check lubricator tank and refill if near empty. See Checking and filling steel lubricator tank

Too dry and tank not empty Increase lubrication flow
Too wet Decrease lubrication flow

To adjust the flow, in Factory2, tap Setup > Strip Lubricator, then tap and drag the control bar to increase or decrease the flow.

Avoiding steel jams

Steel jams can indicate an issue with either the steel or the machine setup. 

Jam location Possible solution
General

Check steel is correct grade, thickness, and width; change if required

At a tool position Check tool is tight and aligned; tighten and adjust as required
Between tool positions  Mak sure steel is centered at guides; adjust guides as required

Troubleshooting faint print issues

Faint print on a stick may indicate printer maintenance is required.

NOTE! Printer maintenance is part of daily setup and shutdown workflows. Follow workflows to minimize risk of printer issues. 

Cartridge printer system

If there is faint print on the stick, remove and clean the cartridges. If the print remains faint, replace the cartridges.

Bottle printer system

If faint print appears on a stick, try these possible solutions, in the following order. 

Possible solution Details

Purge with ink

In Factory2, tap Setup > Marking > Inkjet Printer
then under Control, tap Select Ink > Purge 

Check ink bottle

If empty/near empty, replace bottle

Check ink and cleaner bottle caps

If loose, tighten bottle caps

Check pressure

If pressure is under 9.5 PSI, contact FRAMECAD support

Check tubes

If tubes in printer cabinet or at printer heads are loose or damaged, replace tubes 

Check ink bottle cap filter

If clogged, replace filter

Purge with cleaner

In Factory2, tap Setup > Marking > Inkjet Printer
then under Control, tap Select Cleaner > Purge
When finished purge with ink again.