FRAMECAD gives you several ways to get in touch when you need support with our products.
Raise a ticket
Log in to Communities, click Raise a Ticket and use the form to tell us about your issue.
Email us
Email support@framecad.com with details about your issue. The more you tell us, the better we can serve you.
TIP! Software issues - Let us know the version number you're working with. For Steelwise, type VER to see your version number. For Factory2, see How to find your Factory2 OS and version number.
Ask our chatbot
Use our chatbot (at the bottom right corner of our website or Knowledge Hub) to find your answers.
Search our Knowledge Hub
Browse are repository of help and how-to articles, guides, and operating manuals.
